Poor Ms McGill. I can't believe she will show after all this bad news from Smart USA.
Interestingly, it seems like she was out of the loop along with the rest of us.
1. How long will Insider be up?
2. Insider: will there be a way to archive the pics and videos as these are history of our smarts since arriving here in the USA.
Here in Dallas we're getting nowhere trying to get information from smart about servicing the 2009 Brabus. One of our club member's Brabus smart was reprogrammed by the Dallas smart dealer to supposedly match the 2011 programming. Now he says his car runs terribly - not at all like the unique-to-the-Brabus progamming that came with the car...AND smart Dallas says the car cannot be returned to its original programming. Does anybody with technical savvy at smart know about the unique Brabus programming and is it something we should try to keep at all costs? Our club member says he's driven the 2011 smart and it runs great - nothing like his reprogrammed 2009 Brabus - and his reprogrammed Brabus runs nothing like it did when he originally bought it. Those of us with Brabus models which haven't been touched by the smart dealer are afraid the dealer will reprogram the cars following some factory protocol which may or may not apply to the Brabus model - but we can't get any personal response from the smart car company. Can anyone provide any help with this issue? My car is about to go in for the 10,000 mile service and I am scared for it.
I would recommend your friend calling smartUSA customer service and asking for his issue to be reviewed by the service directors and request a call back. As for yours, have the service staff do the lookover then bring you back a list of exactly what they plan on doing before they start the work.
The Brabus model sold in the United States (US limited edition available only in 2009) was not the same one they got in Europe. In Europe, they got an engine/power upgrade plus all the other tweaks.
Here in the US, we got the standard Smart engine (three-cylinder, 70 horsepower, 68 lb-ft of torque).
We also got: the five-speed automated manual transmission which was special tuned for improved shifting (this is the programming we are worried the dealer will undo if they flash the car computer with the 2011 smart programming)
The other US Smart Brabus extras were:
The Brabus coupe cost approx. $5755 more than a standard Smart (cabrio was an additional $3755)