After the summer was over I noticed that I had the dreaded cracks starting in my roof. Call my local dealer and they said to come in for a check.
The dealer took pictures and sent then to Smart who approved the replacement.
The part came in and its being replaced today.
I did not have to wait around. The dealer provided me a white loaner Smart Car, with power steering (now almost wished I had picked one with that feature, may look again once cruise control becomes a standard option).
Should be ready to pick up tonight.
Just wanted to say thank you to the Cary dealer in NC.
Yes it was replaced under warranty. I picked it up the same day that I dropped off it off. The new roof is darker, so now I keep the shade open more often.
Jack: if that's what your dealer told you, then you should tell them to talk to someone a bit higher up on the food chain. It's a well known issue with the Smart roof panel. I actually think i read somewhere on here that they now DO have a roof panel that's supposedly "craze"-proof. I've yet to contact my dealer to see if this is true.... but last i asked about replacing my roof panel due to crazing, they didn't say anything to me about having to actually pay for it.