Well said, Forest. I was just there 2 weeks ago and spoke with my favorite service guys.
I intend to continue taking my car for service there. Who else knows these cars inside and out like Eric and Kyle do?
If i have any need for warranty work, I guess I am off to Appleton.
I wish Kyle, Eric, Tony, and Ryan all the best in their continued roles as the best darn automotive team in WI.
I can't help but think that if we could get the diesel approved for use in USA there would be a much renewed interest in these lovely little cars. There are plenty of cars that get 40-ish mpg but very few that get 60-70mpg! Hey Penske, hey Mercedes!! Get your heads out of the clouds and give us all a reason to buy ANOTHER smart fortwo.
Hell, I already have 2 of them. One or two more will fit in my driveway with ease!
Too bad. Explains a few things to me though. My custody status is changing from 50/50 with the ex to me full time, so I need to sell my smart to get something with enough room to haul my son and at least one friend. I was willing to part with my baby with a sweet DVD video playing touchscreen navigation unit for just the dealer bluebook cost, and couldn't find a dealer to take my 11 thousand mile cabrio for even the dealer bluebook trade value... I wasn't even trying to make money off it, just to sell it so I could get something that I need now compared to what I wanted and could get away with for the last 11 months...
Now I know why though, evidently the dealers are tacitly announcing the death of the smart brand here in southeast wisconsin...
Too bad - they were definitely my favorite dealer I've ever dealt with - and this smart was my 12th new car in 15 years, so I certainly have experience to back up that statement! No other dealer was as pleasant to work with, or as obviously concerned about ME and MY needs. They were the cream of the crop there, and I'm glad at least they're still doing what they do best.
Really do try and sell that smart on the private market.
There are not a lot of them available. Tony told me the last used smart he had in went back out the door in less than a week
Can Someone help me get to the bottom of this, I'm new to this site, so apologies for being a beginner:
To add to above:
I apologise for the letter above and making it come across as I was criticising the sale team at Bergstrom, WI.
We just purchased our Smart and were very frustrated that the moment we start driving we find out that this dealership closed with no warning to us as customers.
Tony was a great sales guy. I agree with the above comments from other people here.
Kishen & Pamela Gohil
First off Kishen, are you having any issues right now with the car? Do you require Warranty Service?
Your regular scheduled maintenance can be completed by ANYONE including yourself. This is not required until you hit one year or 10,000 miles. Doing regular scheduled maintenance away from a smart center does not effect your warranty. Just keep your receipts If you chose to take this on yourself there are plenty of DIY resources available.
If you chose to have it done elsewhere, I would highly recommend going back to Bergstrom, and having the service guys at the Fiat Studio do the work. These are the same service folks who moved next door and have the highest knowledge about your car in the state. After all, they still have a thriving smart service business and not a lot to do with those Fiats yet.
Thanks for your comments and appreciate you clarifying what is possible.
Kishen & Pam
As much as I love the folks from Milwaukee, and If I lived there I would be taking my smart to the Fiat studio now.
The official replacement is now open in Madison. At the moment it appears to be the only official smart dealer and more importantly only Official service center north of the IL Border. Looks like not all MB Dealers will be able to do warranty service.
So if you live in Milwaukee, take your car to Fiat for your regularly scheduled service and if something comes up that is covered by warranty then the kind folks in the service center will let you know you have the choice of paying them to do the work, or drive to Madison to get it done under warranty.
And remember, anyone can do work under the extended warranty if you purchased one.
I also want to say, Smart center Madison has stepped up and is giving a lot of support to the Rally in the Dells this weekend.
Thanks so much for helping again, that's good info to have and eases our worries.
We are enjoying our little 'bumblebee' as my Pam puts it. we get a lot of interest by glancing admirers.
By the way - we drove over to Oscar's tonight 5:30 onwards - where was everyone??
Oh well, maybe we made a mistake.
Peace and well wishes....K&Px