susai User Focus Group

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Hi fellow susaians. I have created this group to have a place for members and our susai administrator and moderators to gather and post what improvements that we like and things about susai that may make it frustrating or hard to use. Post your ideas

Members: 15
Latest Activity: Jan 19

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Discussion Forum

All about Chat

Started by spicejax. Last reply by spicejax Nov 21, 2011. 8 Replies 0 Likes

Have you been on the susai chat yet? If so do you participate or just read it. What do you like about it or dislike? Are there any features you think it should have? MJBContinue

Tags: focus, talk, help, chat

What do you like on the Main Page?

Started by spicejax. Last reply by spicejax Oct 13, 2010. 5 Replies 0 Likes

What do you want on the main page? Is it where you spend your time most or do you hover on other pages?MJBContinue

Tags: enhance, like, improve, fix, main page

Add your questions for the susai Administrators here

Started by spicejax. Last reply by Jan in West U May 31, 2010. 11 Replies 0 Likes

I have noticed a great improvement in removing spam and spammers fast, this started in the last week of March 2010. To the admins, THANK YOU for a job well done. Keep up the good work.Since having a…Continue

Tags: question, admin

susai USABILITY

Started by spicejax. Last reply by Jan in West U Apr 19, 2010. 2 Replies 0 Likes

I have noticed that a few members are new to the use of our smartUSA provided web site and even some long timers don't know about some features.. So this Forum Thread is for us more savvy users to…Continue

Tags: fix, improve, find, search

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Comment by spicejax on August 7, 2011 at 4:48am: Jan, Ning has a 'Like' feature available. Admin can add it

MJB

Comment by Jan in West U on August 6, 2011 at 10:23pm: Suggestion: can a "like" button be added so we can click '"LIKE" on comments we 'LIKE'?

Comment by james g on July 29, 2011 at 8:48pm: i was wondering why the chat window was missing from the bottom of my screen...

Comment by Forest on July 29, 2011 at 11:38am: Fill the service holes. To many of those who purchased a smart from one of the former stand alone dealers are now stranded without service.

And telling folks to check back in 3 months to see if there is a new dealer, when the warranty is only good for 3 years, is NOT an option

Comment by spicejax on July 29, 2011 at 10:54am: I think the 'forum' section/page could be arranged better. A dedicated 'How to use sUSAi page would be very useful, especially for new members.

MJB

Comment by spicejax on July 29, 2011 at 10:49am: Back to sUSAi. Some dedicated pages for the main issues like Dealer locations with a google map. A page for communication form DVI/smart. A page with contact info for regional field managers for owner to communicate to. By the way the MBusa line is horrible with it's automated operator (that is real annoying). The smartUSA is better with it's choice of two. lol

Comment by spicejax on July 29, 2011 at 10:15am: In the offline world: A update on the availability on MB dealers also servicing smarts is needed. From what I've seen owners are 'scared to death' over getting serviced. I saw a person who traded for a Honda just because of that.

MJB

Comment by spicejax on July 29, 2011 at 10:09am: Well, I'm here of course. Let's see if we get some more folks in here as the day wears on. I bet only a couple of us miss chat so far. I'd like to that useless 'polls' link removed. A 'timeline' page for the all the new things that are in the pipeline for the smartCenters. Would be useful (especially to relieve some of the tension out there).

Comment by Forest on July 29, 2011 at 9:00am: Hellooooooo

Anyone out there?

Comment by spicejax on October 17, 2010 at 10:53am: Are there any plans for the white space below the chat on the main page. It seems like a waste to have nothing on the 'entrance' to susai.

MJB