Share 'smart takes last place in 2013 JD Powers APEAL survey'
Question for Mark Webster, smart USA General Manager: JD Powers just released their 2013 APEAL survey results and smart is at the bottom of the list: http://ning.it/18zGZId Not good news by any means. What are your plans to turn this perception around and ensure people are aware of how good a car the smart really is?
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