"As a matter of not knowing the specific issue I will not quote the purge valve. I don't want to quote you a price on something unless I am absolutely positive it will fix your problem. I am sorry I can't be more help than that at this time."
"Yes, we cannot give you an estimate over the phone as right this second we are as in the dark as you are as to what the cause is. We don't know what fault code you have and there are many different items that can cause a check engine light."
Hey Ed, I hope there is only one Ed in the service department. As I'm waiting for the parts for Babybnz, I wanted to tell you how very much I appreciate the great service I get from MB of Westminster from all of you in the service department. Please pass along my thanks to the service manager for replacing those parts on my Smart free of charge. All I can say is you are all outstanding!