jaybudder's Page

So called PLX on Monday afternoon and spoke to Mike the supervisor. Told him about the defective gauge (after waiting for it for 40 days) and he said he would send one out as soon as humanly possible, and that "heads will roll". I asked why the president didn't bother to reply to my email, he stated that he handled that stuff. (So I don't get a reply??? Or better yet a valid resolution? Glad to see that MIke "handled it") I have yet to see the company actually reply to any email. Or take any

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So not looking forward to having to contact this horrible company... (I was hoping that I'd get my overpriced gauge and never have to deal with that company again... It's not like to president ever bothered to reply to my email... I believe that is their company policy to not talk to customers or resolve issues.) my $300 gauge now seems to have an "issue" where one line of the screen is red going from top to bottom. I've only had it for about a week now, the line showed up yesterday and is still… Continue

So I decided to let the gauge dictate the speed I drove (within reason) and found that the faster I went, the better the MPG. I didn't test this past 80mph, although traffic was going faster at times. Most of the stretch was highway, but there was a little city and stop and go also. Based on what I got at the pump. I think I've calibrated my gauge too low, but the next step up seemed too high... more testing needed.

So I've always been told the most efficient speed is about 50-55mph. I've been trying to calibrate my new MPG guage (amazingly it finally arrived only 40 days late, an no attempt from the company to contact us, but that's another story). The guage says the Smart has "MAF" (or was it MAP?) and my guage reads really low, so far I've got it set to +65%, +70% was reading too high. @ 0 it reads that I'm getting 12mpg. The instructions say to drive at 50-55mph (the most efficient speed) an

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After hearing how "someone should have contacted you" countless times and no actual resolution, I'm getting ready to email Paul the CEO/President of PLX to see if HE can give me some sort of resolution for how his company has acted these past 40 days.
1. Web site falsely claims to have a $300 product "in stock" and "available now"
2. Company did not contact my husband after his purchase to notify him that there was a distribution issue overseas and that the product was back ordered
3. Company di… Continue