Jonathan Gourd
  • Male
  • Dracut, Massachusetts
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  • Manfred Kopisch

Jonathan Gourd's Discussions

smart ED web app dead?

Started this discussion. Last reply by Mark Williams 1 hour ago. 4 Replies

My car hasn't been able to sync with the web app for 18 days now. I can connect and log in fine. It has old stagnant info and tells me either sync has never occurred or on some pages that the sync…Continue

Tags: ED

2013 Electric Drive "Brake Failure" display

Started this discussion. Last reply by Mark Williams on Friday. 45 Replies

As I pulled into my garage tonight the dash display read "Brake Failure - Workshop" just as I parked it. I turned the car back on and it displayed it again just as I put it in gear. The breaks did…Continue

Tags: display., failure, Brakes, Drive, Electric

Battery Lease unit spec.

Started this discussion. Last reply by Kamaal Nov 14, 2013. 1 Reply

Howdy folks,Something has been bothering me for a few days and i just need to get it out. Why is it that all the sales literature talks about the battery spec in kWh yet the battery lease agreement…Continue

 

Jonathan Gourd's Page

Latest Activity

Mark Williams replied to Jonathan Gourd's discussion smart ED web app dead?
"Just for kicks I just checked my smart electric drive app and it is working again.  Thank you, smart!  I like to be able to check my car's stats and get an email message when it has finished charging."
1 hour ago
Wallace Rumbarger replied to Jonathan Gourd's discussion smart ED web app dead?
"Now showing 23 days without syncing? Seriously?  This from one of the most technologically advanced companies in the world?"
6 hours ago
Ken Gish replied to Jonathan Gourd's discussion smart ED web app dead?
"I noticed that the app wasn't working too. I think they are working on it because now it launches in the same window instead of a separate window (but there is no scrolling). I also have some ideas for how they might improve it. I will try…"
yesterday
sUSAi Admin replied to Jonathan Gourd's discussion smart ED web app dead?
"Hi Jonathan. We truly apologize for the inconvenience. We have been in contact with our reps in Germany. They are aware of the connectivity issues, but have yet to figure out specifics. We'll post updates as soon as we have them.  "
Friday
Jonathan Gourd posted a discussion

smart ED web app dead?

My car hasn't been able to sync with the web app for 18 days now. I can connect and log in fine. It has old stagnant info and tells me either sync has never occurred or on some pages that the sync took place last 18 days ago.The last time this happened  I needed a firmware upgrade for the car. Does anyone have a clue what is going on?See More
Friday
Jonathan Gourd replied to sUSAi Admin's discussion iPad and Android App
"I downloaded the v2 App. What  joke. A complete waste of bits. It does nothing I can't do much better with another app.  To add insult to injury, when you install the "free" app it tells you right away that the 30 day demo…"
Friday
Mark Williams replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"Hahaha!  I'm actually having lots of fun scooting around in our smart ED, and I haven't felt any loss of virility.  It is our city car and putting some juice in the battery a couple of times each week takes care of it.  "
Friday
Robert Stout replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"Never buy a Smart ED....It stands for "erectile dysfunction" and has no lasting power, in range...... "
Friday
Schorschi replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"I got the "Brake Malfunction" message on my ED's dash on 3/26 at lunch time. Had it towed to Mercedes-Benz Tampa. When the tow truck came, the message did not show on the dash any more. The dealer kept it for a week, but they…"
Apr 26
Manfred Kopisch replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"Our Smart ED was for a week with the dealer. They did two software upgrades and assured us that would fix the sudden unexpected engine shut off. We didn't really feel very confident, but took the car back. Sure enough we had another engine shut…"
Apr 13
Mark Williams replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"Looking in the manual for our 2015 smart ED, the fuse box is in the driver's side of the dash. Is there a second bank of fuses in the bottom of the chassis?"
Apr 7
Mark Williams replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"It would be nice to hear from smart about this.  Occasional spills are inevitable and I hate to have to pull the car apart looking for wet patches."
Apr 4
Manfred Kopisch replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"We just had another problem with our Smart ED. This time it turned itself completely off - while driving!!! Luckily it was only in a residential area going around 25 mph with no one behind us. That is unbelievable dangerous and I wonder what could…"
Mar 30
Frédéric Chamberland replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"Hi all, I just got my ED back from Mercedes dealer : I have experienced the exact same problem as everyone else : corrosion on the contacts to the vacuum pump. The dealer replaced the parts and made some design change: "PERFORMED A SMALL HOLE…"
Jan 28
jwight replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"First step would be to report the failures to the NHTSA folks. "
Jan 23
Manfred Kopisch replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"Great to hear that you - like Jonathan - got this repaired under warranty! Too bad they made me pay almost $400 for repairing/exchanging the corroded parts. The main question though is the one of safety. How come these parts corrode? Moisture seems…"
Jan 23

Profile Information

I've been a smart owner since
August 20, 2013
Location
Dracut, MA, USA
My smart's name
Matilda

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