Jonathan Gourd
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  • Dracut, Massachusetts
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Jonathan Gourd's Discussions

smart ED web app dead?

Started this discussion. Last reply by Mark Williams Dec 29, 2015. 14 Replies

My car hasn't been able to sync with the web app for 18 days now. I can connect and log in fine. It has old stagnant info and tells me either sync has never occurred or on some pages that the sync…Continue

Tags: ED

2013 Electric Drive "Brake Failure" display

Started this discussion. Last reply by Mark Williams May 1, 2015. 44 Replies

As I pulled into my garage tonight the dash display read "Brake Failure - Workshop" just as I parked it. I turned the car back on and it displayed it again just as I put it in gear. The breaks did…Continue

Tags: display., failure, Brakes, Drive, Electric

Battery Lease unit spec.

Started this discussion. Last reply by Kamaal Nov 14, 2013. 1 Reply

Howdy folks,Something has been bothering me for a few days and i just need to get it out. Why is it that all the sales literature talks about the battery spec in kWh yet the battery lease agreement…Continue

 

Jonathan Gourd's Page

Latest Activity

Mark Williams replied to Jonathan Gourd's discussion smart ED web app dead?
"I just tried to check my 2015 smart ED's charging progress and got the numbers from yesterday.  Yesterday the web page connection actually worked briefly.  Is this a warranty issue?  I had not previously thought about the…"
Dec 29, 2015
Ken Gish replied to Jonathan Gourd's discussion smart ED web app dead?
"I didn't know about EvAccess. Thanks for mentioning. However, it uses the same login as web app (Homepage) so I doubt it would sync any better. I am seeing exactly the same output on Homepage and EvAccess. Both show last sync 7 hours ago even…"
Dec 16, 2015
Randal Zimmer replied to Jonathan Gourd's discussion smart ED web app dead?
"For whatever reason, EvAccess syncs better."
Dec 16, 2015
Mark Williams replied to Jonathan Gourd's discussion smart ED web app dead?
"My car syncs once or twice per week, which is not very useful.  Before replying to this thread I checked it and Voila!  today it is actually working.  At least it is at this moment.  It is very cool to be able to check my…"
Dec 15, 2015
Daniel Zajic replied to Jonathan Gourd's discussion smart ED web app dead?
"I also haven't been able to sync for 20 days now, or more (I don't trust what the app says). This is a huge problem for me. I have the car in storage thousands of miles away. I left it the battery at 59%, and after a few months it still…"
Dec 14, 2015
Jonathan Gourd replied to Jonathan Gourd's discussion smart ED web app dead?
"I don't know. They advertise that it is a thing but it never works and they went so far as to state that access to it is free for three years. I am hoping that when they fix it, they'll reset everyone's three years to the day it gets…"
Nov 27, 2015
Randal Zimmer replied to Jonathan Gourd's discussion smart ED web app dead?
"The thread is from back in May but mine won't work and it's the end of November. No urgency on this topic?"
Nov 26, 2015
Jonathan Gourd replied to Jonathan Gourd's discussion smart ED web app dead?
"Mine sync'd one time. Now it is back where it was with the days since last sync going up every day. :("
May 10, 2015
Ken Gish replied to Jonathan Gourd's discussion smart ED web app dead?
"Ok. It just started syncing again. Thanks for getting this working again."
May 5, 2015
Ken Gish replied to Jonathan Gourd's discussion smart ED web app dead?
"28 days without syncing and still not working"
May 5, 2015
Mark Williams replied to Jonathan Gourd's discussion smart ED web app dead?
"Just for kicks I just checked my smart electric drive app and it is working again.  Thank you, smart!  I like to be able to check my car's stats and get an email message when it has finished charging."
May 5, 2015
Wallace Rumbarger replied to Jonathan Gourd's discussion smart ED web app dead?
"Now showing 23 days without syncing? Seriously?  This from one of the most technologically advanced companies in the world?"
May 5, 2015
Ken Gish replied to Jonathan Gourd's discussion smart ED web app dead?
"I noticed that the app wasn't working too. I think they are working on it because now it launches in the same window instead of a separate window (but there is no scrolling). I also have some ideas for how they might improve it. I will try…"
May 4, 2015
sUSAi Admin replied to Jonathan Gourd's discussion smart ED web app dead?
"Hi Jonathan. We truly apologize for the inconvenience. We have been in contact with our reps in Germany. They are aware of the connectivity issues, but have yet to figure out specifics. We'll post updates as soon as we have them.  "
May 1, 2015
Jonathan Gourd posted a discussion

smart ED web app dead?

My car hasn't been able to sync with the web app for 18 days now. I can connect and log in fine. It has old stagnant info and tells me either sync has never occurred or on some pages that the sync took place last 18 days ago.The last time this happened  I needed a firmware upgrade for the car. Does anyone have a clue what is going on?See More
May 1, 2015
Jonathan Gourd replied to sUSAi Admin's discussion iPad and Android App
"I downloaded the v2 App. What  joke. A complete waste of bits. It does nothing I can't do much better with another app.  To add insult to injury, when you install the "free" app it tells you right away that the 30 day demo…"
May 1, 2015

Profile Information

I've been a smart owner since
August 20, 2013
Location
Dracut, MA, USA
My smart's name
Matilda

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