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SMART Customer Service

Posted on August 20, 2008 at 11:30am 2 Comments

I called twice and both times they say your approximate wait time is 5 minutes and then you are instantaneously connected to a rep when you wait 5 more seconds. Then wait, you ask the rep for your delivery date, they say they cannot tell you that! Then you ask...can you get a very approximate date since I have already configured the car? Cannot help there either!

But this gets better...you tell them "Well, a lot of folks will be inclined to cancel if they cannot even get an approximate… Continue

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At 12:27pm on September 25, 2008, Charles Cokeley said…
Hello Larry, I would like to assist you in figuring out when your car might arrive. Please feel free to contact us at smart center cincinnati (513) 697-6600 and we will do everything we can to provide you with an estimate. Thank you
 
 
 

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