• Blog Posts
  • Discussions (5)
  • Events
  • Groups
  • Photos
  • Photo Albums
  • Videos

Manfred Kopisch's Friends

  • Jonathan Gourd
 

Manfred Kopisch's Page

Latest Activity

Manfred Kopisch replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"Charging me almost $400 for fixing a problem that is cause by a poor design if not mis-design by Mercedes-Benz is not my idea of step-in-the-right direction. I appreciate that you will follow-up with engineering. In my opinion this requires an…"
Mar 21
Manfred Kopisch replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"Customer Care finally called back. First to hear one more time what happened (I provided that already Wednesday to Customer Care), then a second time to let me know that they talked to the dealer and determined that this is all our fault since we…"
Mar 21
Manfred Kopisch replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"The car is now for half a month in the shop while MBFS keeps charging for the lease. It took 12 days for the repair and now Customer Care has the case for the second day without any resolution. Randy from Customer Care left yesterday a call-back…"
Mar 21
Manfred Kopisch replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"Jonathan, Thanks for your reply. My dealer just informed me after 10 days that the car is now repaired and it will cost me  $441.43. 'm completely stumped by this. This seems to be a serious design flaw. I almost had an accident with…"
Mar 19
Jonathan Gourd and Manfred Kopisch are now friends
Mar 19
Manfred Kopisch replied to Jonathan Gourd's discussion 2013 Electric Drive "Brake Failure" display
"Jonathan, Did you get billed for the repair? My new Smart ED has exactly the same problem. Brake Malfunktion. The technician found the problem right away - the wet fuse box under the passenger carpet. The problem is we never spilled anything…"
Mar 13
Manfred Kopisch is now a member of smart USA insider
Mar 12

Profile Information

I've been a smart owner since
August 22, 2013
Location
California

Comment Wall

You need to be a member of smart USA insider to add comments!

Join smart USA insider

  • No comments yet!
 
 
 

find a

smart center

go

Photos

Loading…
  • Add Photos
  • View All

Videos

  • Add Videos
  • View All

© 2014   Mercedes-Benz USA, LLC.

Badges  |  Report an Issue  |  Terms of Service