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In case I gave you the link for the Gas smart here's the ED manual;
Do you have the 'Auto Rain Puck' on your windshield? It's behind the Rear View Mirror on the glass. Perhaps, there is something covering it.
Also, if you want to keep trying on line try this Video:
or you could try Quinn also at http://www.smartusainsider.com/profile/Quinn
You may have to contact the smart center. Good Luck.
Here's a link to your owners manual
Look on page 68
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