Drema Pyles's Blog – September 2011 Archive (2)

Case Number for repair

Does anyone have contact info/phone to get a case number for a repair? My car is 6 weeks past warranty and I prefer the company to pick up the tab. The defect should have prompted a recall, but has not & I'm having a little difficulty getting through to the right department/person. The dealer instructed me to call smart Car to get a case number and representative for the issue. Thanks!

Added by Drema Pyles on September 8, 2011 at 3:58pm — 1 Comment

Transmission Problems in 2009 Smart Fortwo Passion

Is anyone having a problem w/the 2009 Smart Fortwo Passion's transmission? With tons of blogs online about the issue, Smart USA doesn't seem to be concerned at all. No recalls. My warranty has been over for six wks - the problem began yesterday. I was driving along & all of a sudden, the car seems to think it's in N. Once I turned the car off, it wouldn't start again & the dreaded three bars appeared. We tried the "teach-in" fix & it worked temporarily before acting up again. It…

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Added by Drema Pyles on September 7, 2011 at 9:38am — 11 Comments

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