I've owned my Smart Car since June of 2008. It's gray with black trim - and it's a convertible!!!
I'm still getting used to it, but I've had only minor problems with it - that is until a few weeks ago....

One morning I tried to start it up and the battery was dead. It had been in a heated garage, and I probably hadn't driven it for a day or 2. I called SMART USA and they dispatched a mechanic. This guy had never seen a Smart Car, but between the 2 of us, we managed to find the battery! He gave it a boost, I let it run for a while and drove over to the service center, which is close to me.

After working on the car for 30 minutes they told me that the cable to the negative side of the battery had been loose. They fixed it???? and sent me on my way.

This morning I tried to start up the car, and, once again, the battery was dead as a doornail. I called the dealership and I was told that this is becoming a very common problem with Smart Car batteries. (My neighbor's daughter has had the same problem.) His suggestion was to buy a more powerful battery. Meanwhile, I called SMART USA and they're dispatching a truck to tow the car to the service center.

Stay tuned.....

Patti Lang

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Comment by Larry Nor on December 21, 2008 at 11:52am
Have anyone tried to jump start the smart car? IF yes where?
Comment by Patricia Lang on December 20, 2008 at 12:34pm
I totally forgot to share 2 other things. One is that we great difficulty override -ing the transmission in order to get it into neutral so that we could tow the car.
The other was that the light that indicates that the tire pressure is not correct would go on and off with any change in outside temperature. That meant that if the light were to go on, you'd never know if it were showing a false positive.

Back to the battery problem - the larger battery seems to have solved the battery problem. Since I only have a 1-car garage, I park my Smart Car where it will not block my other car, which I keep in the garage. I would never drive the Smart Car in the snow that we, in the Northeast, got yesterday. It's not even on the driveway, so that the plows have access to the driveway. (Sorry if this is getting a bit confusing!) Anyway, I will go out shortly to try to start up the Smart Car.
Stay tuned.....
Comment by Guy Voeller on December 20, 2008 at 12:28am
Had same problem. Have been waiting 4 days for battery to be delivered to dealer. Do we know for sure the auto feature on the lights and wipers are the problem?
Comment by Brad Garbus on December 19, 2008 at 4:16pm
09 - Comfort Package - dead battery/engine light

I just got back from the dealer with my brand new smart. I had 200 miles on the car and discovered that engine light popped on for no evident reason...

I went to the dealer and they have a new technical notice out for the 2009 w/comfort package experiencing a dead battery and/or engine light

There is a bypass that has to be put in that overrides the fix smart did on the heated mirrors. They removed the relay and installed this bypass fuse.

Evidently the change they made to the heated mirrors on the 2009s somehow causes the auto wipers and auto lights to drain the battery, and cause the engine light to pop on...

It was an easy fix. I was in and out in less than 30 minutes. Everything is working great now.

I just wanted to pass this along. If you are experiencing any of these issues you may want to take it in. Check with the dealer first to make sure they have to part, mine just received the bypass today from smart so call before you go...

The down side - the mirrors stay on now just like the 2008 models...

Anyone more car-technical may want to take a stab at cleaning up my broken technical jargon...
Comment by John Speckman on December 15, 2008 at 10:36pm
Our dealer told us that there's a problem with the computer and the autolights and autowipers features - that when you leave them in the "auto" position, they draw enough current to bring the battery down in a day or two. Supposedly they're working a fix.
Comment by Zoraida Rosado on December 12, 2008 at 7:21pm
Hi Patti, sorry u had that problem. Smart said that it is a common problem? I had not read about that. As far as not knowing where the battery is, hello, I have not seen mine. I own a Passion Cabriolet since Feb of 2008. I know that it is supposed to be underneath the mat on the passenger side. This I know because I read it on the owners manual. I purchaced my car through the internet in 2007 and picked up in 2008 at the dealel in NJ. I was not pleased with them at all.

Ur luck thau u have a Smart Center near u. I live in Staten Island. I would have to go to NJ or NYC to get my car serviced by Smart.
Comment by Richard E on December 10, 2008 at 12:30pm
Your smart is still under warranty. Smart USA should "purchase" a stronger battery for you. If your smart came with a deffective battery (which is what it sounds like they are saying) it should be replacedfor free as long as it's still within the warranty period,

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