The DDE is still moving daily. It is now at 9/12/2008 - 12/11/2008. Wont be long and it will be back at the original DDE date of 9/16/2008 - 12/14/2008. Why move it just to let it slide back into the original spot. This is starting to really annoy the crap outta me. I thought I was moving up but I guess I am just sliding down the slide ya ya I Know it could be longer but I am getting very impatient!!!! I WANT THE DDE TO STOP MOVING!!! It stays at 11 days within DDE (FYI.) And yes I have read reports about that.

Views: 8


You need to be a member of smart USA insider to add comments!

Join smart USA insider

Comment by Karen Johnstone on September 3, 2008 at 11:00am
As shirley already knows, I just got my VIN, so did she. It's good that your date is running away, 'cuz when it stops, a month or less to go. Your dealer has no information on you UNTIL your smart has been built and they are officially assigned to you. After my date ran away until it hit 9/6, then 9/3, and stayed there for 6 days, I called smartusa and they were able to tell me my dealer was officially assigned. That means that you are on the last leg. I then called my dealer, the girl I talked to was unable to give me information, BUT the dealership general manager called me back in a couple of hours and give me my VIN (this all happened yesterday). I know exactly how bad it feels to have the date run away, but you wont lose more than a month, and when it stops running, well, it's time to plan the celebration.
BTW, nobody wanted my reservation #, although the dealer wanted my driver's license, etc, since that is all identified in the reservation info. The dealer on previous calls never even wanted my name, and never tried to look anything up, never gave me any info, but it got very different when I told them that they were officially assigned to me and the time was near.
Comment by Tom Owens on September 2, 2008 at 12:02am
I can wait no point in calling smart usa unless there is a major problem I am in contact with my dealership and as soon as they know something I will. Maybe I will though if it keeps moving. Thanks for the info!!!!
Comment by shirley on September 1, 2008 at 8:48pm
If you have your reservation number SmartUSA maybe able to tell you if you car has been made. My date are close to your and they just told me that mine has been made.
Comment by Tom Owens on September 1, 2008 at 8:28pm
I keep telling myself only few more months (at most.) But I want it now!!! Wont be long and I will have to decide what (if any) dealer options I want.
Comment by Karen Johnstone on September 1, 2008 at 5:32pm
First, back in April or May, whenever they started the DDE, my window started in November. Occasionally, it would bounce closer by a couple of weeks, until finally, by the end of June, or early July, it stuck at August 10. It felt close, and I held on tight. Then, about Aug 7 or 8, it started to run away. Some days only by a day, sometimes by 4 or five days, and when it was 11 days away, it just stayed 11 days away, moving a day each day. It hit September 6 on August 26., then low and behold, it jumped back towards me, to September 3 on August 27. This is a pattern that has happened to many who have just received their notices that their smarts are almost here, and have dates in the first half of september. If my window will just jump back to include the current date, or stay put just 2 or 3 days more, I might be out of the woods, and perhaps get my Smart by the end of September or the first part of October. It might make a difference which model you get too, I talked to someone who reserved her Smart at the same time that her friend ordered one, they ordered different models, but in the same town, same dealer, and they got dramatically different dates. I've been waiting almost 13 months now and really believe I will have my Smart by the time I get to 14 months. I really know your pain and frustration, so Hang In There!!!
Comment by shirley on September 1, 2008 at 5:08pm
I understand. Mine started moving back and then I got the 90 days notice. However, that didn't keep it from moving daily for over three weeks. Then it moved forward 3 days and then back a day. Today it didn't move. Let's see about tomorrow. I TOTALLY UNDERSTAND YOUR PAIN!!!!!!!!!!!!
Comment by Justin Noel on September 1, 2008 at 10:59am
I know your pain:


find a

smart center



  • Add Photos
  • View All


  • Add Videos
  • View All

© 2017   Mercedes-Benz USA, LLC.   Powered by

Badges  |  Report an Issue  |  Terms of Service