Here goes ...
I like my car but this is getting ridiculous..
The Transmission needs to be replaced and Smart/MB just told me
that they don't provide a loaner car at all..they said it is not part of warranty.....plus the "repair" could take one or more than one day.....accordingly to Smart North Houston.
I don't know what to do now. I was really excited waiting for the car..but now I am very dissapointed after finding out a different failures with the car...
It shouldn't be so difficult...
First the rear view mirrors vibrate while driving.
Second the Check engine light came on......
Third one..the transmission make some weird noises while
shifting from 1st to 2nd gears
Ahhh and Four one...the shifter got "locked up".......


I don't know what you guys doing out there, but I think I got most of the deffects everybody has been comenting out there...

If everything continues this way I would probably have to file a complaint thru LEMON LAW to see if I can get my money back..

Hello to everybody and good luck with your cars..
I need it as well!!

Happy Holidays!!

Fabio

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Comment by Brian Wing on December 3, 2008 at 8:03am
OMG Fabio, I'm glad to know i'm not the only one with these problems. Thankfully, my smart is a second vehicle, so the loaner car isn't a big issue for me but the dealership is always unpleasant to deal with. The last thing to go wrong with my smart is the cabrio top has a small slit in it which looks like it was made my the mechanism moving it up and down, but the dealership said it couldn't have been made by the mechanism and was clearly cut and not covered by warranty. UGH! Good luck with yours and lets stay in contact!
Comment by Fabio on December 1, 2008 at 12:46am
Thanks Steven I need it!!
I will see what happens later with my car!!
Comment by Steven C. on November 30, 2008 at 4:27pm
Fabio,
I was getting frustrated with the issue of the engine. I mentioned to the dealer that with the number of times on the same issue of the engine miss-fire, if the Lemon Law would soon be coming into effect. Each state, from what I have heard, the Lemon Law is different. But, I am not totally certain of that. Some are a total time in a shop, of number of visits, to fix certain problems, with documentation. My dealer was understanding of our situation, and we were not ugly about it, just very consciencious of the fact that new cars sometimes have glitches, especially 1st year runs. Our dealer just wanted to have a "Happy Customer", so they seemed to do whatever it took to satisfy us. Maybe we just happen to get lucky? I wish you all the luck we had!

Steven C.
Comment by Fabio on November 30, 2008 at 3:05pm
Steven,
was the "lemon Law" difficult to go thru!!! I mean, was it a long process?? Was it the dealer helpful in order to do that??
I need some feedback in case I need to go thru that...I probably have to get ready for that since I think I got the Defective car from the production line.

Thanks to you all for the responses!!

Fabio!!
Comment by Steven C. on November 29, 2008 at 5:42am
My wife and I have traded cars for years, and when we got our 1st orphan, with only 7 miles on the odometer, on the way home, the engine light came on. We live about 100 miles from the dealer, and were pretty bummed out about it. It seemed that there was a miss-fire in the engine, but the miss-fire would jump from cylinder-to-cylinder, with no regularity. Our dealer was great about the whole ordeal, and after the 3rd time back to try and fix the problem, to no avail, the dealer (smartcenter of Louisville), found us a new orphan, and Lemon Lawed the 1st one. They still have the "problem child" on the lot, and have yet found out why this car is doing this. Like Ted said, on a 1st year model, there are going to be bugs. I hope your dealer can remedy your situation, because the orphan that we now have has had no major problems, except a valve in the air system clogged, and was replaced while we waited. With over 5000 miles, everything is running great... Good Luck...
Comment by Ted on November 29, 2008 at 1:28am
Look at it this way, you bought the first model year of a very experimental car here in the USA, You happen to be one of the unlucky ones of the bunch that happen to get a poorly made car. In my experiance as a mechanic in a dealership, a new car that need a trans and has a vibration issue, its all part of the game. Thats part of the problem with buying a car thats made on the assembally line, not everyone is completely the same. Please don't let these issues poison your thoughts of this model, there are always some bugs to work out and there are some that arn't made right, it happens. I've seen cars come from the factory that are completly junk, a blank PCM, no coolant, no oil in the rear differential, it just happens.

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