I really couldn't be happier with Tracey, Jessica and Dana at the Smart Center in Gilbert, AZ. Tracey (sales manager) informed me that my car was due to arrive in Long Beach on Dec 16th. She kept me up-to-date with the status, and let me know the car would be in Phoenix on Thursday night (18th). I opted for nice window tint (it is Arizona) and she had the car prepped and ready for me to meet her and her staff at 9am on Saturday morning. Jessica walked me through the features of the car, gave me a test drive (I had never driven a smart car) and made sure I left with a full tank of gas. I started with 8 miles on the odometer, and now I'm up over 140 with the gas gauge still showing 3/4 of a tank.
Wonderful car to drive, love the paddle shifters, and I've turned quite a few heads.
I think it's actually a much smoother riding car on the freeway, but it's still great in the city.
Financing was great with BofA using their online auto loan system (took be about 20 minutes to get a loan).
Now looking for a smart car rally in Phoenix!