Have you gotten stranded in your smart yet? Well I was this weekend (06-6-09). I traveled from Bucks County Pennsylvania to Cape May County in southern New Jersey. I was going to visit a friend of mine. I had traveled about 90 miles when I stopped at a small dinner for a late breakfast. As I was putting my smart out of gear the button on the shifter would not move. I played with it and got it to work, and slid the shifter into park. And there it stayed. I was stuck. I called the smart road side assistance and arranged for the car to be towed back some 80 miles to the dealer. My friend picked me up. On monday morning he took me home. Later that day the dealership called me up to let me know the car was ready for pickup. When I got there they not only repaired the shifter, they upgraded my transmission and engine software. I also got a new owners manual. Well the smart is now shifting nicer, and the engine seems to be running smoother. They washed my car and cleaned the inside. So I am up and running again. All in all, I am very pleased and impressed with smartUSA and it's quick action in getting my car up and running. Good job! In hind sight I do remember the shifter button sticking from time to time the week before. If you start to feel this you may want to have it looked at before you get stranded like I was.