Well, I'm back again with some more news. It has rained here for awhile now and I got off from work on a Friday 3 weeks ago and noticed my windows had moisture on all of them, then I got in and looked in my rear view mirror and seen water dripping inside my car. I checked the carpet and it was soaked. They couldn't get me in until Monday. So I went in and they told me a needed a new hatch. I said okay and then they told me 1 week and they drilled a hole in it so the moisture and smell would go away. Thank Goodness that it stopped raining for that week. But, they gave me a 2010 Malibu this time for a rental car. I just got it back and it seems fine now. But, has anyone had this many issues with their new car? This is my 2nd time in the two monthes that I have owned it, that I have had to bring it back for something to be fixed. I truly love my Kamme but, I am alittle tired of this and worried something else might happen.
Kamme and Kimmer

Views: 250


You need to be a member of smart USA insider to add comments!

Join smart USA insider

Comment by Jim on November 23, 2009 at 6:04pm
Believe me thare are cars costing much more where people have made more visits in their first two months. We have had several $200,000 + Bentleys go to arbitration as well as numerous "bulletproof" Hondas. No automaker has every car come off the line free of problems.
Comment by Kimmer on November 22, 2009 at 8:19pm
Thanks to everyone for reassuring me that it has to be over. No more leaks. All dry now. They truly took very good care of me at the central Smart dealership here in Saint Louis. They got it done.And Rosemary, Yes. I went and bought a car cover after the first passenger side window leak but when I found this one I was at work. So, from then on its in my car at all times now. I feel great about my car and its future. Thank You All, Kimmer.
Comment by Ryan on November 22, 2009 at 12:10am
Rosemary: This issue is pretty much strictly related to the Passion model, and how it's rear glass is bonded to the hatch assembly.
Comment by Rosemary Antel on November 21, 2009 at 1:14pm
Really sorry to hear of your misfortune. We got our Little Bit in March and we have been having torrential rains in Seattle, but no leaks which is good as we got the cabrio and have no garage! However, we did buy a cover for the smart so that if we should have any problem, we can at least put it under cover! Maybe having the cover on hand is preventative magic?
Comment by GetSmrt28277 on November 21, 2009 at 8:21am
I had the same issue and it took the smart center at least 2 times to get it right; that was last summer after I had the smart for a few months. No issues related to the leaking since.
Comment by Zippin Pippin on November 21, 2009 at 1:05am
Like wise to Sato, my fortwo leaked in huge quantities when I didn't have the tailgate clicked shut twice on each side on my Cabrio, letting lots of water during a multi day deluge. Water migrated down into the battery compartment under the passenger floor. I had to remove the battery vent tube to drain the water out through the floor and remove all the carpeting and attached soaked foam rubber backing and bring it into an air conditioned space to dry with a fan. Got her done! Things are now back to normal and haven't had a leak since! Foggged up windows inside of a convertible is an indication that the humidity is very high and probably condensing on the cool metal floor under the carpet. Best wihes for a dry ride.
Comment by SATO on November 20, 2009 at 10:17am
take a good hard look at the padding and carpet in the car. If you had water intrusion, that might make the carpet have a bad odor for a very long time... I had a Toyota Rav4 that the sunroof leaked into the car on the first rainstorm 2 days into buying it NEW. they had to replace the whole carpet floor covering due to the possible odor issue.
Comment by Zippin Pippin on November 20, 2009 at 12:39am
Hey, Kimmer!
Maybe now that you have gotten 2 of the infamous issues out of the way you may never have another problem again. One can hope! This model was new for the U.S. market in O8 and there will always be new issues that crop up with any change in the engineering chain of events. I've read of some people needing simple recalibration issues of something. Mine had the a.c. problem that was resolved from reading on this site. I simply unplugged and replugged the sensor in the vicinity of the passenger footwell. I haven't had a problem since. The good news is that the predecessor 450 model was built tested, upgraded, and driven for what, 10 years before this model? I'm glad they've fixed yours effectively, twice now. This means you've picked up this car from the dealer three times. As the saying goes, Third times the charm! So good luck and enjoy your cute little car. Every day, someone sees may car and smiles, waves or both! Try not to worry and enjoy your Kamme! As Sophia Petrillo used to say "What a load of fun!
Rich .....down in Memphis
Comment by Kimmer on November 19, 2009 at 11:05pm
I know and understand that all but it is a little discouraging that I have had two leaks in two different areas in two monthes. But they did a great leak test check this time. And all is good. I got to findout yesterday when it rained. They definitely had their work cut out for them with my Kamme. TY for explaining what they did. Kimmer
Comment by Ryan on November 19, 2009 at 10:45pm
Well... that issue has to do with how the rear glass is bonded to the plastic/metal parts of the rear hatch assembly. I had that same exact issue... and i believe several others here have, too. Having a pane of glass in a traditional tailgate is generally difficult to screw up.... but since the entire rear hatch on the smart IS glass.... they can't just slap a bit of weather stripping around the edges where it makes contact and call it a day. That glass has to be very firmly bonded to whatever bits of the assembly hold it in place.... and that bond acts as the main part of the seal. seals aren't always perfect.

Mechanically, no, i have yet to have any kind of issues other than my ventilation system not wanting to push out air stronger than a very, VERY light exhale. That was apparently just because ice probably formed on the condenser, and wasn't letting much air through. turned the AC off for a little bit and back on... all was well. Had a messed up rim at first... but that was from when they took it off the trailer.... so that was replaced free of charge (with a new rim and tire off their showroom Brabus).

Things will happen.... no matter what type of car it is.

find a

smart center



  • Add Photos
  • View All


  • Add Videos
  • View All

© 2017   Mercedes-Benz USA, LLC.   Powered by

Badges  |  Report an Issue  |  Terms of Service