Has anyone had their first service maintenance. I want to know how much it's going to cost. I like to have everything planned. Dealer service hasn't contacted me back yet.

Views: 19


You need to be a member of smart USA insider to add comments!

Join smart USA insider

Comment by Jose R on March 10, 2010 at 3:29pm
Just got it done in Tampa. It was $225. For what they did, I could've done it myself. lol But it is under warranty so I wanted to keep it that way. But after the warranty is up, I'll do it myself or take it somewhere else. Thanks for all the feedback!
Comment by Wally Gullang on March 4, 2010 at 7:14pm
Have had my smart since May of 09. I just took her in for her second (20,000 mile) check. The first was about $150.00, the second $181.00.
Comment by Richard Baker on March 2, 2010 at 8:06pm
The price in Ft Worth was $150, but in Fairfield CT, $250. Makes no sense to me why there is such a difference in price for the same service by a Smart dealer
Comment by Arlene on February 27, 2010 at 3:44pm
I took mine to the Smart Mercedes Dealer in Walnut Creek, CA - it cost about $185. -- they took great care of me and my TwoFor - even washed it. I'm a happy customer!
Comment by Victoria on February 26, 2010 at 9:36pm
I go to Niello in Sacramento, CA. the 10,000 or one year, my case one year as I only had 4500 mi., cost me 176. I bought snow chains so I could visit my grandaughter in South Lake Tahoe. Also got fog lights because I live in Central Valley. That was extra, of course. Love my Smart!!
Comment by Sam on February 26, 2010 at 5:15pm
I have a question: ?? If you change your own oil and do the Regular Interval Service yourself per the owners manual; how do you get this recorded "officially" for warranty purposes? Shops and Dealers do it electronically and you get a service receipt but I DIY and there MUST be some way to comply with this record keeping aspect of the warranty.
Comment by Sam on February 26, 2010 at 5:10pm
I changed my own oil and did a 5000 mi (10000 mi / 1 yr) inspection. My only difficulty at age 70 is slitherin under the rear end. I used Mobil 1 0W-40 ($6.27/qt @ Wal-Mart) and the best grade Fram TG6607 filter. It is rated 30,000 mi which is ridiculous. Cost $ 5.94. TOTAL $ 31.06 +tax. The drain plug has a screen, not a filter and I figure it's purpose is to trap steel particles on the magnetic plug. I found none! I recycled the drained oil at my local auto parts store after using a quart in my lawnower. Everything else is inspection and I have eyes that still work. The drain plug is BIG 24 mm or 15/16 inch! FINALLY: The owner can not reset the little wrench service reminder without a universal scan tool. It doesn't bother me -- not $150.00 worth.
Comment by JOHNj. rodz on February 26, 2010 at 5:03pm
my first service was free. i can"t believe people got charged for this.
Comment by james g on February 25, 2010 at 9:52pm
i recommend the dealership for the 10,000 mile service, they will go over the car and make sure everything that should be tight is tight. i got my first oil change @ 5000 miles at the local quickie lube place i got my other cars serviced at. now i'm doing oil changes @ 6000 miles locally and will hit the dealership @ approximately 30,000 miles for the spark plug change, but by then i will have a K&N permanent air filter in the box.

just tell the tech the oil plug has a filter extension about 2-1/2 inches long so he doesn't damage it. las vegas smart center will sell you oil plug washers for $2.50 through ebay, you can get better oil filters through amazon for $5 each with free shipping if you buy 5 at once. (i bought my first at the dealer for $16, on a saturday, no smart tech that day, so i went to my corner place).

smart will change the cabin (AC) filter on each service, weather you need it or not, i maybe had 3 hours of AC use on the filter. i found a guy in my local smart club that services older smarts, i may just skip the dealership from now on, my warranty died last month, having the first in my state... i'm sure he'll charge less and not service things that don't need service.
Comment by jaybudder on February 25, 2010 at 7:43pm
Just took ours in for its 7 month/10,750mi (oops, feel very guilty about this, but the light has only been on for a week or so) check up. It would have been sooner, but the dealer wasn't open on the weekends and the local oil change places couldn't work on a Smart (more on that in a moment). It cost us $71. The Service Manager at the Smart Center said that we didn't need the air filter (due to how short of time it was, although I may see about picking up one at the local auto parts store if they have them) nor did we need the extra stuff. They signed off (except air filter) on everything on our 10,000 maintanance schedule. If we had done everything they said it would have cost us $198. (We also got a pamphlet that laid out the cost for every other milestone... which is nice to have in advance, no more suprises)

Before we took it into the dealer, we had planned on just taking it to "Jiffy Lube" or some place of the like. However, no place that we checked was able to work on Smart cars. Either they wouldn't fit on the lift or they weren't even on their parts list. I called at least 4 or 5 different places, including mutliple Walmarts Tire Express, Jiffy Lube, & Tires Plus, none of them were able to service our vehicle. Definitely call ahead if your not going to the dealer.

In my opinion apart from the oil change and new air filter the rest of the stuff on the list are things included in many places "complimentary" 20 point safety inspections, like checking the fluids & tire pressure. You may want to look at what is actually scheduled at 10,000mi.

P.S.- you may want to check out Melissa's post on 1 year service visit, lots of people have chimed in.

find a

smart center



  • Add Photos
  • View All


  • Add Videos
  • View All

© 2017   Mercedes-Benz USA, LLC.   Powered by

Badges  |  Report an Issue  |  Terms of Service