More News about Our new Leadership

From Reuters news...

"MONTVALE, N.J., July 11, 2011 /PRNewswire/ -- Mercedes-Benz USA (MBUSA) today announced appointments within a dedicated team that will be responsible for the sales, marketing and distribution of smart products in the United States. MBUSA took over responsibility for sales of the two-seater coupes and cabriolets from the Penske organization on July 1, 2011."

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Comment by Janice on July 25, 2011 at 6:54pm
Without service, what good will marketing and sales do?  Has anyone tried to get service at a Mercedes Benz location lately?  I had the experience of being treated like a second class citizen as the service agents gave all their attention to Mercedes Benz owners.  I couldn't get the MB dealership to even answer the service phone today.  I was totally ignored for hours in a different MB dealership 2 days ago before giving up and leaving.  And the costs of service and parts is exorbitant.  $40 (32 labor +$6patch + tax) for a tire patch?  $44 for a can of tire sealant?  $185 for a tire ($125 tire + 45 mount + tax)?  I'll go elsewhere.  I feel I no longer have a dealership to turn to for parts or service.
Comment by Jan in West U on July 13, 2011 at 5:49pm

Good article! Now if all those overpaid executive merchandise advocates can help market smart cars on TV, perhaps sales will jump up again. We can only hope!


That's just my 2 cents.

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